WDS extends Stock Guarantee across further products
Standard parts and components stockist and manufacturer, WDS Components, has extended its Stock Guarantee programme to cover a wider range of products. The British supplier provides a 10% price discount for any unavailable quantity of a product within the guarantee. The Stock Guarantee now covers detent pins, castors, and levelling feet in addition to existing products including machine parts such as levers, hardware including locks and latches, as well as industrial automation components such as ball transfer units.
The programme means that if 1,000 items are required and 950 are available, 10% credit will be applied to the required 50 items. Products secured by the Stock Guarantee programme are signified on wdscomponents.com by a logo and within each product’s specification table.
WDS’ Stock Guarantee assures customers of product availability with same-day despatch and applies to thousands of products across the component supplier’s 40,000-plus range. Stock Guarantee also applies to international customers and WDS ships standard parts and components globally.
WDS will also consider adding new products to the guarantee on request for those not currently listed and customers are invited to contact the company. Products are added to the guarantee on a monthly basis. Customers should check wdscomponents.com for the most up to date listing and follow WDS on social media for Stock Guarantee announcements.
The UK company communicates closely with high volume customers such as OEMs to fulfil required order quantities. This includes confirmation of production schedules and procurement needs to ensure regular volume requirements are delivered on time. In support, Stock Guarantee provides assurance for unplanned high-volume orders.
WDS introduced the Stock Guarantee programme to reassure customers during the supply challenges many companies faced over the past two years. The company has continued and expanded the in-stock availability measure to fulfil ongoing market demand. Customer satisfaction in WDS’ ability to supply high quality parts with same-day shipping has been reflected in 87% five-star reviews on consumer review website trustpilot.com.
The company has been able to provide the guarantee of in-stock product availability through a combination of on-site manufacturing at its Leeds plant, plus the reliable and wide-ranging supply network WDS has established over its 70-year history. On-site manufacturing has increased over the past year as a result of continued investment in machinery with two additional CNC lines. Improved manufacturing procedures such as lights-out production, as well as staff investment, have also enabled WDS to increase stock holding.
“In-stock product availability is a key requirement from many of our customers, especially those requiring high volumes, and over the past two years this need has grown,” says WDS’ Sales & Marketing Director, Mark Moody. “Most of our standard parts and components are now supported through WDS’ Stock Guarantee Programme, which has increased the trust our customers have in our ability to ship what they need, when they need it.”
Mark also emphasises the collaborative partnerships WDS has with its customers.
“We encourage high volume customers to engage with us in communication to optimise their production process and ensure they receive the quantity of standard parts and components to suit their schedules,” says Mark.
