Payments and Authorisations
When you place an order on the WDS website and pay using a credit card or PayPal, WDS makes contact with the issuing bank or provider to confirm the validity of the payment method. Your bank or payment provider then reserves the funds to cover your order until the order is despatched or the pre authorisation expires, but this isn't an actual charge. While most card issuers or payment providers release authorisations within 3-5 business days, some banks have been known to hold authorisations for up to 7 days. Please contact the issuing bank for more information on their specific policies regarding authorisations.
Should your goods not be ready for despatch prior to the pre authorisation expiring WDS may need to contact you to authorise payment prior to your goods being despatched. This is a perfectly normal process with card payments and payment providers. We will contact you if we experience any difficulties in authorising your payment.
If you hold a credit account your normal trading relationship applies.