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Privacy Policy

WDS Privacy Policy

This Privacy Policy has been developed to fully comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)

WDS Component Parts Ltd (WDS) holds personal data in several key processing systems:

Sales Order Processing/Accounting System
Purchasing Systems
CRM/Service Center Systems
Personnel Systems
Email Marketing Systems
WDS Web Sites

Information WDS stores about you
WDS will store:

Your Name/Company Name
Address Information
Contact Telephone Numbers
Email Addresses
Job Title
Order Details
Quote Details
Service Center Information

WDS does not hold any information relating to your ethnicity/date of birth or other special category personal data
WDS does not hold any payment card information


Why does WDS hold your information
WDS holds your information for one or more of the following reasons

  • You are or have been a customer of WDS and you have ordered product(s) from us
  • You have asked WDS to provide you with a quote
  • You design and /or specify our components in your products
  • You have previously requested a catalog from us
  • You have given us your details at one of our trade show exhibits
  • You have contacted us via the web and asked us for information
  • You have registered your details on our website and downloaded technical information such as CAD Files relating to one or more of our products
  • You work for a company that supplies material, products or services to WDS and we have ordered from you


How does WDS process your information

WDS uses your information to process your orders or produce quotes that you have requested
This processing is necessary for a contract WDS has with the individual, or because they have asked us to take specific steps before entering into a contract. In addition, WDS needs to comply with accounting and VAT laws, which stipulate we retain information about our customers for a period of 7 years.

WDS has a legitimate interest in holding your details on our CRM system to allow us to provide you with a better service. Therefore, if you contact us, WDS has a history of which of our team members you have been in contact with and the outcome of each interaction.
In addition, our data protection team performs a legitimate interest assessment and a 3-stage balancing test as recommended by the Information Commissioner’s Office. If you do not agree to us processing your information, you may opt out by contacting us click this link

WDS provides very technical information regarding our products to anyone who requests it. Therefore, WDS has a legitimate interest in keeping all interested parties updated on technical and safety information of its products, along with news of new product rollouts.

WDS will share your information with our shipping companies to ensure that your order is delivered to the correct address and that they can contact you to update you on the status of your shipment.
WDS will share your details with credit rating agencies to help us determine your creditworthiness when you request to open a credit account with us.
If you pay by credit card, then your information will be shared with the card issuers to prevent payment fraud.
WDS makes sure that all of our partners who we share your information with comply with GDPR legislation.
NOTE: WDS does not share your information for the purpose of remarketing – i.e. WDS does not sell or make available your details to third-party marketing companies.

Cookies
WDS uses cookies on its web site to provide an enhanced experience for each of our users. Full details can be found in our Cookie Policy

How does WDS protect your information

Physical Security
All of the WDS Web-based systems are hosted in an Amazon AWS data center in Ireland
Details can be found here https://aws.amazon.com/compliance/data-center/controls/
All of WDS internal systems are hosted in a UK-based data center with the following physical controls

  • Backup power supply
  • Environmental controls
  • System monitoring 24/7 x 365
  • Accessible to authorized personnel only
  • 10-foot high security fencing


Logical Security
WDS utilizes the best of breed standards, processes and equipment to ensure all data is secure within WDS computer networks
WDS maintains a central information security risk register, and our information security management system is audited every 6 months.


Your rights regarding the information stored and processed by WDS
You can request a copy of the information WDS store about your by clicking here
You can request that WDS delete all your information from our system by clicking here
You can opt out from all WDS marketing emails by clicking here