WDS despatch parcels via UPS and Royal Mail
Orders despatched via UPS
If your order is despatched via UPS you will recieve an order tracking link on the order despatched email, this links directly to the UPS website with the tracking number allowing you to check on the location of your package.
Alternatively the tracking number provided can be traced on the UPS website here
IMPORTANT HOLIDAY SEASON INFORMATION
Our promise is that we offer 'same day despatch' and we use UPS Next Day as our default service. We shouldn't offer credits for late shipments unless they are later than those described below:
From 22 November 2021 to 24 December 2021
UPS Standard shipments may require an additional day in transit
From 29 November 2021 to 7 January 2022
UPS Express deliveries planned for 10:30 am will be delivered by 12:00 pm
UPS Saturday Express deliveries on 4 December, 11 December and 18 December will be delivered by 2:00 pm
Order despatched via Royal Mail
If your order is despatched via Royal mail, you can call our sales team to obtain a tracking number and status
Alternatively the tracking number provided can be traced on the Royal website here
Most WDS items are available ex stock for despatch within 24 hours.
Our typical delivery service is:
UK - Next day
Mainland Europe - 2 to 3 working days
Rest of World – 3 to 5 working days
Our typical delivery service is:
UK - Pre-10:30 (Restrictions apply)
Mainland Europe - 1 to 2 working days
Rest of World – 2 to 4 working days
COMBINED SHIPMENTS / AS AVAILABLE
Should a product not be available from stock there are options to select either:
This is the lowest cost shipping option and will send all items on an order when all products are in stock and ready to despatch. A customer sales advisor will advise on estimated delivery dates.
As Available (Standard)
This will ship products as and when they are available on the standard delivery method
As Available (Express)
This will ship products as and when they are available on the express delivery method
Shipping costs are based on the weight and value of the goods being purchased. WDS hold the right to change the courier based on these rules
WDS also has a range of flexible delivery options to suit individual needs and all at very cost effective rates. You, the customer can choose the delivery method according to the urgency of your requirement and we will do the rest whether same day, next day, before a certain time or on a nominated day some time in the future. For more information on shipping please contact us
DELIVERY AND PASSING OF RISK
Any stipulated time for delivery shall date from the receipt by the seller of the buyer’s written order.
The seller may deliver the goods in instalments and invoice the buyer as if each such instalment comprised a separate contract upon the terms of WDS Components Limited (WDS) Terms and Conditions of Sale.
If delivery of the goods is delayed through any act or omission of the buyer, the seller may put the goods into storage at the buyer’s risk and expense
Damaged goods and shortages must be notified in writing to WDS within seven (7) days of receipt.
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The time period quoted for the delivery of the goods shall not be the essence of the contract and WDS will not be liable for any loss, injury, damage or expenses consequent upon any delay of the delivery of the goods.
LOSS OR DAMAGE IN TRANSIT
Any liability which the seller may incur for loss of or damage to the goods whilst in transit shall in no case exceed the invoice value of the goods and in no circumstances shall the seller be liable for any indirect or consequential loss however caused.
DELAY IN DELIVERY
Delay in completion of work, delivery or in the case of a contract for delivery by instalments delay in the delivery of an instalment shall not give rise to any liability upon the seller, whether or not any time or date is given in this respect and shall not entitle the buyer to terminate the contract.
PANDEMIC - COVID-19 DELAY IN DELIVERY
All major logistics companies are experiencing very high volumes at present and therefore there may be a delay in the usual timescale for you to receive your order.